Loyalty Program

Since 20 May 2016, the European Tobacco Products Directive (usually abbreviated to TPD) has required us to comply with certain rules. To make up for this, we have completely overhauled our loyalty programme so that you are rewarded even more!

Le Petit Vapoteur rewards you with every order: whether online or in store, your purchases earn you loyalty points, which you can convert into a discount on your future orders.

An Automatic Discount After A Purchase

You currently earn two loyalty points for every £10… wait, euros stay as in the source:

Currently, you earn two loyalty points for every €10 spent, which equals a €2 discount, both on the website (excluding shipping costs) and in store.

Each point is worth a €1 discount on your next order. For example, if you place an order of €21 on the website, you earn 4 loyalty points, which means €4 off your next order. For an order of €54, you will earn 10 points, giving you a €10 voucher.

In store, if you leave with €25 worth of purchases, you will have earned 4 loyalty points.

How to Benefit?

You can take part in the loyalty programme as soon as you register on the Le Petit Vapoteur website. You can then use the points you earn at your own pace, within their validity period (see below).

Points earned in store or on the website can be used both online and in store.

OUR STORES

How long are my points valid for?

Since January 2026, each loyalty point has been valid for 1 year from the date it was earned. For example, points earned on an order placed on 15 March are valid until 15 March of the following year.

The expiry date of each batch of points is shown in your customer account, under "My Loyalty". Any point not converted by that date can no longer be used.

Points earned before January 2026 share a single expiry date: they will expire on 31 December 2026 if they have not been converted into a voucher by then.

Points that have already been converted into a voucher are not affected: the voucher has its own validity period of 1 year from the date it was created.

How do I convert my points?

You can convert your points in two places, and both work in exactly the same way:

  • from your customer account, under "My Loyalty", by clicking on "Convert to voucher";
  • from your cart, via the tab located below the product summary.

In both cases, you have two options:

  • convert all of your available points;
  • convert only the points that are due to expire soon (within the next 2 months), without touching the rest of your balance.

Either way, the conversion generates a discount voucher* linked to a code. Simply add this code to your cart and it will be deducted from your order total. You can then find your voucher in your customer account, under "My Loyalty", in the "My Discount Vouchers" section, along with its value and expiry date.

In store, simply ask the sales assistant to use your points when you pay at the till.

* The discount code created does not apply to shipping costs, only to the total value of the products.

Tracking my points

Go to your customer account, under "My Loyalty": there you will find your order history, your available, used and expired points, as well as their expiry dates.